Customer Management System

There are tons of systems out there trying to improve business processes of utility companies in general or electric companies in specific.

The key is still doing the re-engineering process well and the application system will just a tool to follow the processes. I put some of my thoughts about Electric Management System in this blog. Feel free to read and comment.

Tuesday, September 18, 2007

Report any abuses in your project implementation

Since the project implementation life cycle is mostly short, the monitoring done by the project manager often loose. Authoritarian project manager is focussed on the end product without much participation. Due to this, you will encounter many abuses by the project team members. The most common is by claiming the work that was not done by himself/herself. This could be done with or without the knowledge of the person doing the job. How unfair the world is, right?

Even if the person knows that his/her task was claimed by another team member, he/she just kept quite because he/she does not want to ruin the relationship with the team member who claimed the work. Well, if you have the same experience and afraid to report, you might try informing your boss using Anonymous Email. Be sure that you put enough evidences. I am sure your boss will appreciate that. If you do not want to make it obvious, you can link it with different cases not related to your case. The main point is to teach the lessons to the abuser, right?

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