Customer Management System

There are tons of systems out there trying to improve business processes of utility companies in general or electric companies in specific.

The key is still doing the re-engineering process well and the application system will just a tool to follow the processes. I put some of my thoughts about Electric Management System in this blog. Feel free to read and comment.

Friday, September 14, 2007

Communication is the Key for Project Manager

I think this is not a secret anymore that communication is important in project management. In my blog post now, I would like to discuss the media of communication. I am not going to talk about the communication strategy. But as simple as the media itself and how to reduce the cost for communication.

Maybe some of you have been using internet phone to reduce the communication cost, but this can be done (of course) if only you have the internet connection. Most of the time in the project, you are mobile and you do not have internet connection in most of the area. That is why I am going to discuss about global phone card.

One company that offer the services is Pingo. With this virtual card, you can save your international call up to 90%. And what I like most is that they are plain and simple. No hidden costs. I used other company before and I was shocked when the credits run out so fast. After some queries, I found out that there are additional fees that were not mentioned in their home page before. I just found out in some small fonts appeared in the long agreement statements.

Well, If you think that I exaggerate things, you can try it yourself for the international calling card and get 5 hours of free International calls during your sign up. You can put also a coupon code “ppp3” to get $3 rebate from Pingo. In total, you get $25 worth of calls for just $17.

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