Customer Management System

There are tons of systems out there trying to improve business processes of utility companies in general or electric companies in specific.

The key is still doing the re-engineering process well and the application system will just a tool to follow the processes. I put some of my thoughts about Electric Management System in this blog. Feel free to read and comment.

Friday, August 24, 2007

5 Minute Review Before You Sign Off from Work

As a project member, you need to work smart to keep everything under control. Working hard alone is, nowadays, not enough.

More positions and tasks in the project are minimal supervised by our boss. In the end, our boss just needs the end result. He/she does not care how we manage your time to do the task. If you work with each day has been defined what you should do, then, Congratulation! you are a winner.

Planning the things to do is no secret anymore for any time management. One thing that I recommend you to do is to review your things to do 5 minutes before you are heading off from your work. You will not image how this can help you a lot in monitoring your task for the next day.

Ok. To be more specific, just say that it is 5 minutes before going home. Get your things to do list and review one by one which one:

- pending

- finished

- finished but create another item.

For item 1 and 2, there are self explanatory. For point 3, this is the task that you have finished but in the end, it creates another task that you need to do. For example in the list of things to do is: Obtain finance data from John. Once you get the data, the format is not as you expected. Thus, the next day you can not create a report in the time that you have allocated. You need to reformat the data and it will surely take 1/2 day of your time (for example). It means that "Obtain finance data from John" is finished, but "Reformat data from John" is created and will be included in your things to do for tomorrow.

Using this simple review, you will benefit much. You will know where you are now as compared with your goal or achievement for the week. You will also be up to date with all the progress that you have. Imagine if all the sudden your boss call you and asking when you can finish the finance report. You will be able to answer with confidence and explain a delay in reasonable answers.

Once you finish reviewing your shot list, you can include the pending and new items for your things to do for the next day. Giving priority will enhance your time management so that you know what to put down first thing in the morning for the next day. No equal priority should be given. Next day when you come to the office, you just need to tackle down all the things in your list one by one. You will fell well when you see how many tasks you are able to cross out in your list.

I hope that this 5 minute review before signing off from work can be beneficial for you as it is helping me a lot. The key is persistent on doing this. Make it as a habit for you.

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