Customer Management System

There are tons of systems out there trying to improve business processes of utility companies in general or electric companies in specific.

The key is still doing the re-engineering process well and the application system will just a tool to follow the processes. I put some of my thoughts about Electric Management System in this blog. Feel free to read and comment.

Monday, July 16, 2007

Billing System of Asia Info wons a contract of 30 million subscribers

Winning a contract of a big subscribers is the thing that should be celebrated. However, proper planning should be design to smoothly implemented the system over huge customers available in dB. A little mistake can affect large portion of customers. Below is a news of AsiaInfo won a contract with China Telecom.

AsiaInfo Signs Contract with China Telecom to Deploy Integrated Account Inquiry System in Zhejiang Province
PR Newswire
System to service 30 million subscribers
July 16, 2007: 08:00 AM EST

BEIJING and SANTA CLARA, Calif., July 16 /Xinhua-PRNewswire-FirstCall/ -- AsiaInfo Holdings, Inc. , a leading provider of telecom software solutions and IT security products and services, today announced it has won a contract from Zhejiang Telecom, a subsidiary of China Telecom, to deploy an integrated account inquiry system.

The integrated account inquiry system will integrate with Zhejiang Telecom's existing billing platform and support current post-paid fixed line voice, PHS, and broadband services. The readily accessible billing records will be used to provide greater detail for end user inquiries as well as serve as a valuable resource for Zhejiang Telecom's business intelligence and CRM systems.

''As an important component of AsiaInfo's leading billing solution, the account inquiry system has been widely adopted by China's mobile operators. This agreement is an excellent opportunity for us to demonstrate the value of this solution for fixed line operators,'' said Steve Zhang, president and Chief Executive Officer of AsiaInfo. ''We are confident that our sophisticated account inquiry system will help our fixed-line customers improve customer satisfaction.''

About AsiaInfo Holdings, Inc.

AsiaInfo Holdings, Inc. is a leading provider of high- quality telecom software solutions and IT security products and services to some of China's largest enterprises as well as many small- and medium-sized companies in China. An established leader in the Chinese telecommunications industry, AsiaInfo became a prominent supplier of IT security products and services in China with the acquisition of Lenovo's non-telecom related IT services business in 2004.

Organized as a Delaware corporation, AsiaInfo began operations in the United States in 1993. The Company moved major operations to China in 1995 and played a significant role in the construction of the national backbones and provincial access networks for all of China's major national telecom carriers, including China Telecom, China Mobile, China Unicom and China Netcom. Since 1998, AsiaInfo has continued diversifying its product offerings and is now a major provider of telecom software solutions in China.

For more information about AsiaInfo, please visit .

Forward-looking Statements

The information contained in this document is as of July 16, 2007. AsiaInfo assumes no obligation to update any forward-looking statements contained in this document as a result of new information or future events or developments.

This document contains forward-looking information about AsiaInfo's operating results and business prospects that involve substantial risks and uncertainties. You can identify these statements by the fact that they use words such as ''anticipate,'' ''estimate,'' ''expect,'' ''project,'' ''intend,'' ''plan,'' ''believe,'' and other words and terms of similar meaning in connection with any discussion of future operating or financial performance. Among the factors that could cause actual results to differ materially are the following: government telecommunications infrastructure and budgetary policy in China; our ability to maintain our concentrated customer base; the long and variable cycles for our products and services that can cause our revenues and operating results to vary significantly from period to period; our ability to meet our working capital requirements; our ability to retain our executive officers; our ability to attract and retain skilled personnel; potential liabilities we are exposed to because we extend warranties to our customers; risks associated with cost overruns and delays; our ability to develop or acquire new products or enhancements to our software products that are marketable on a timely and cost-effective basis; our ability to adequately protect our proprietary rights; the competitive nature of the markets we operate in; political and economic policies of the Chinese government. A further list and description of these risks, uncertainties, and other matters can be found in our Annual Report on Form 10-K for the fiscal year ended December 31, 2006, and in our periodic reports on Forms 10-Q and 8-K (if any) filed with the United States Securities and Exchange Commission and available at .

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