Customer Management System
There are tons of systems out there trying to improve business processes of utility companies in general or electric companies in specific.
The key is still doing the re-engineering process well and the application system will just a tool to follow the processes. I put some of my thoughts about Electric Management System in this blog. Feel free to read and comment.
Christmas is coming next month we need to buy some gifts for our loved ones. It is becoming a tradition in my family to exchange gifts in during Christmas eve. We need to email our wish list to family to make sure that the gifts are usable. I like to do shopping a month before Christmas to avoid hassle and crowd places in shopping centers. Anyway, most stores already started their SALE signs even a month ago.
During my leisure time, I like as well to browse for coupons to save more money for money Christmas shopping budget. For my colleagues, I could find Hallmark coupons and get a 20% off for my orders during checkout.
Aside buying gifts for my families, I would like to reward myself during this Christmas. I started to do this kind of reward 2 years ago when I read a book regarding motivate myself by rewarding my hard work for the year. For me, I am thinking a brand new laptops. I am still comparing the prices and specs of different manufactures. Ofcouse I also browse some coupons to save my laptop spending. I saw some coupons on Dell deals.
It is normal for a project documentation to have a tons of documentation. Each phase of the project often mark by documentation deliverables. Not to mention all the minutes of the meetings that needs to be documented. Due to high quantity of the documentations, proper documentation management is required. However, hard copy documentation management is not anymore a trend in project implementation. Most of the consultants and project managers are mobile, thus, most of the informations should be shared online. This is where a proper online project documentation is needed.
A project usually started online project documentation using an intranet within the organization. This way, all members in the intranet network could share the resources that were organized properly. The problem is that if the internet could not be accessed online from outside the office or network. This will be useless as project managers and most of the consultants are mobile.
UK based company created an innovation to offer Small Business Intranet UK. A web based intranet solution that allow all defined members to access the folders based on the privilege that have been set. You will be able to access your files remotely from home with the secured connection to protect all your project documentations. Small Business Intranet UK offers a 30 day free trial so that you can make sure if the customizable solutions fit your online project documentation management. Project manager can ensure to monitor all day to day activities with ease even if he/she is traveling.
As a project member, you need to work smart to keep everything under control. Working hard alone is, nowadays, not enough.
More positions and tasks in the project are minimal supervised by our boss. In the end, our boss just needs the end result. He/she does not care how we manage your time to do the task. If you work with each day has been defined what you should do, then, Congratulation! you are a winner.
Planning the things to do is no secret anymore for any time management. One thing that I recommend you to do is to review your things to do 5 minutes before you are heading off from your work. You will not image how this can help you a lot in monitoring your task for the next day.
Ok. To be more specific, just say that it is 5 minutes before going home. Get your things to do list and review one by one which one:
- pending
- finished
- finished but create another item.
For item 1 and 2, there are self explanatory. For point 3, this is the task that you have finished but in the end, it creates another task that you need to do. For example in the list of things to do is: Obtain finance data from John. Once you get the data, the format is not as you expected. Thus, the next day you can not create a report in the time that you have allocated. You need to reformat the data and it will surely take 1/2 day of your time (for example). It means that "Obtain finance data from John" is finished, but "Reformat data from John" is created and will be included in your things to do for tomorrow.
Using this simple review, you will benefit much. You will know where you are now as compared with your goal or achievement for the week. You will also be up to date with all the progress that you have. Imagine if all the sudden your boss call you and asking when you can finish the finance report. You will be able to answer with confidence and explain a delay in reasonable answers.
Once you finish reviewing your shot list, you can include the pending and new items for your things to do for the next day. Giving priority will enhance your time management so that you know what to put down first thing in the morning for the next day. No equal priority should be given. Next day when you come to the office, you just need to tackle down all the things in your list one by one. You will fell well when you see how many tasks you are able to cross out in your list.
I hope that this 5 minute review before signing off from work can be beneficial for you as it is helping me a lot. The key is persistent on doing this. Make it as a habit for you.
I read an article of a Project Manager who are running off the time to monitor his ongoing projects. And in the same time he has to obtain more projects. He was wondering why some of his colleagues can spend more time in playing golfs and their quotas are always reached.
I like the discussions that was presented there because one of the writers told him to do simple time managements to handle all the task. The time management described composes of 2 categories, namely:
1. Overall Project Timeline.
This was done by creating a huge board of project timeline. Put this board in our office and you can update it using pencil because most of the time, the schedule can change.
2. Daily Things to Do.
Before end of day, create a list to do for tomorrow with its prioritization. The next day, attack your things to do one by one.
Most of us know how to use simple time management. But only few of us implement them religiously. So... start your simple time management today. For details discussions about the article I read, it can be found here Project Management Issues
