Customer Management System
There are tons of systems out there trying to improve business processes of utility companies in general or electric companies in specific.
The key is still doing the re-engineering process well and the application system will just a tool to follow the processes. I put some of my thoughts about Electric Management System in this blog. Feel free to read and comment.
Project Management Office (PMO) exists in the central organization to monitor all the running projects in the company. PMO controls the management of the projects, programs or the combination of both.
Thus, in a nutshell, PMO support and control Project Manager (PM). In details, the difference of PM and PMO are below:
- PM controls the resources achieve the project objectives, while PMO optimizes the resources to be shared among running projects.
- PM manages the scope, schedule, costs, and quality of the products. In line with that, PMO manages overall risk, opportunity and the relation between running projects.
- PM focuses on specific project objectives, while PMO oversees the major programs scope changes and interpret them as potential opportunities to better achieve business objectives.
As project manager, you tend to be invited to some informal meetings. These informal meetings could take place in restaurants, golf courts, or even casinos. That it why as a project manager, one should as well enhance his or her social knowledges for other sports and/or activities during leisure time. A common interest could make an informal meeting more relax. Imagine a situation where you are invited to casino by your partner to have informal meeting and you just stand there having conversation without playing. Simply because you do not know how to play the game.
Well, it is never too late to learn something new. With advanced technologies nowadays, you can easily try to play online casinos. However, be very careful with some online casinos because they are fraud. Big Fraud! You should keep your credit card from such website. Try to look the reviews of online casino in Online Casino Topic. That website is giving a review of outstanding online casinos available. Try to look on the detailed review and you can find some of the sites are giving bonuses for you to play with. Aside from the review, the site offers you some tips and strategy. If you are really beginner, there is an information page that describe how the game is being played with the rules.
Some of you might thing that this is not a good idea to learn how to play. Well my friend, my opinion is that something is bad if it is excessively and without control Even working could be bad if you do it over and loss control of your rest time. Online casino is a good place to learn as you can control yourself without the pressure of other people watching you or waiting for your move. You can start with penny deals as well.
In the end, it is good to learn new things!

It is normal for a project documentation to have a tons of documentation. Each phase of the project often mark by documentation deliverables. Not to mention all the minutes of the meetings that needs to be documented. Due to high quantity of the documentations, proper documentation management is required. However, hard copy documentation management is not anymore a trend in project implementation. Most of the consultants and project managers are mobile, thus, most of the informations should be shared online. This is where a proper online project documentation is needed.
A project usually started online project documentation using an intranet within the organization. This way, all members in the intranet network could share the resources that were organized properly. The problem is that if the internet could not be accessed online from outside the office or network. This will be useless as project managers and most of the consultants are mobile.
UK based company created an innovation to offer Small Business Intranet UK. A web based intranet solution that allow all defined members to access the folders based on the privilege that have been set. You will be able to access your files remotely from home with the secured connection to protect all your project documentations. Small Business Intranet UK offers a 30 day free trial so that you can make sure if the customizable solutions fit your online project documentation management. Project manager can ensure to monitor all day to day activities with ease even if he/she is traveling.

One way of Project Management Tracking and Control is using Communication Management. What are the purpose of communication management? It will:
• Identify and describe all project stakeholders
• Describe the communication needs of the project stakeholders
• Define how project stakeholders will be kept informed about the project
• Identify the communication paths within the project structure
• Ensure all information is consistent, accurate, and timely
• Common project communication methods include status reporting, correspondence, meetings, and formal presentations.
And what the methods for communication management?
• Project Status Documents
• Project Planning and Control Documents
• Inter-Office/Inter-Project Communication
• E-mail
• Meeting
• Presentations
For effective tracking and control of project management using communication management, all project audiences should be defined with their roles and responsibilities.
Then, the communication matrix should be developed to identify activities, who should receive the communication (audiences), method of communications, and suggested time frame. Example Below can be seen for the communication matrix:

Using simple communication matrix, the project can be easily controlled and tracked. Any deviations should be detected as early as possible for faster resolutions. This as to avoid the problems or hindrances grow and affect other activities of the project.
Since the project implementation life cycle is mostly short, the monitoring done by the project manager often loose. Authoritarian project manager is focussed on the end product without much participation. Due to this, you will encounter many abuses by the project team members. The most common is by claiming the work that was not done by himself/herself. This could be done with or without the knowledge of the person doing the job. How unfair the world is, right?
Even if the person knows that his/her task was claimed by another team member, he/she just kept quite because he/she does not want to ruin the relationship with the team member who claimed the work. Well, if you have the same experience and afraid to report, you might try informing your boss using Anonymous Email. Be sure that you put enough evidences. I am sure your boss will appreciate that. If you do not want to make it obvious, you can link it with different cases not related to your case. The main point is to teach the lessons to the abuser, right?
