Customer Management System

There are tons of systems out there trying to improve business processes of utility companies in general or electric companies in specific.

The key is still doing the re-engineering process well and the application system will just a tool to follow the processes. I put some of my thoughts about Electric Management System in this blog. Feel free to read and comment.

Friday, December 07, 2007

Data in Email Communications

Communication in project management are mostly relied on email exchanges. Data are passed as well trough email communications. Email accounts should be able to be accessed and downloaded using Email application in laptop so that the emails can be read even though the project team members are off line.

To minimize the cost of having reliable email server, project management can look for hosted exchange available online. The cost of having email server will be reduced without sacrificing the quality and the security of our emails data. Make sure you find the service that offer exchange hosting with latest technology like hosted exchange 2007 and provide you money back guarantee to test their services and reliabilities.

Additional features that can synchronize with Blackberry or Windows mobile device can be something to think of if you have your project members always mobile and owning these devices. If data integrity and security are concerning you the most, try to ask them to explain how they secure the data that will not be able to be accessed by unauthorized people. If you do not understand their explanation, post in on IT forum so that other people can verify the security.

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